Returns & Exchanges
At Shades By Niko, we want you to be completely satisfied with your new look, which is why we offer a 30-day return policy on all unworn eyewear in its original packaging. If your frames aren't the perfect fit, we make the exchange and return process seamless and transparent.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the sunglasses in their original protective case and box, ensuring all cleaning cloths and certificates of authenticity are included.
Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
Receive Your Refund
Once our quality control team inspects the frames, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing